+44 (0) 20 3818 8060 info@dilm.co.uk




We understand that when you make a claim, you want to get things settled quickly. Our dedicated claims team specialise in handling our clients’ claims. Their sole responsibility is to make sure your claim is handled as quickly and efficiently as possible by insurers.

We’ll ensure you are allocated a dedicated claims handler and kept regularly up to date with the progress of any claim.

We’ll continually be looking at your claims experience all year round to help identify claims patterns that may indicate a need for further Risk Management support.

By working with you this way we can often help to improve your claims experience and reduce your annual premium spend.

In areas such as Motor Fleet, our service automatically includes the provision of detailed claims analysis reports on a regular basis. We can provide a detailed breakdown of the types of claims you may be incurring, the profile of the drivers involved and the frequency that they are having accidents, enabling you to make informed decisions around how you manage your business.


Email: claims@direct-ins.co.uk

Call: 01277 844360


At Direct Insurance London Market, we pride ourselves on our experience and value our relationships with our supporting brokers. If you ever need to get in touch simply pick up the phone or email us and our team will be happy to help.

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6th Floor,
34 Lime Street,

Contact Us

+44 (0) 20 3818 8060

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Direct Insurance London Market is a trading style of Direct Insurance Group PLC, which is authorised and regulated by the Financial Conduct Authority, Firm Ref. No. 306080. You can check this on the Financial Services Register. Direct Insurance Group is covered by the Financial Ombudsman Service. See www.financial-ombudsman.org.uk for details. Registered in England and Wales, Company No: 3149879. Registered Office: 129 High Street, Billericay CM12 9AH © 2014 Direct Insurance Group PLC. ©. Direct Insurance London Market.

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